TERMS
The following terms and conditions apply to all orders placed on our website. For our Pre-order and Pre-Order-Customized products, the special conditions stated here apply. Conclusion of contract
Your order is a contract offer, which is accepted by our order confirmation. For a Pre-Order or a Pre-Order-Customized product (shoes) the following applies: The contract is initially for shoes in the size as specified in your order. If you have not yet used the software of our partner Footprint Technologies to measure your feet, we will contact you by e-mail so that you can carry out this process. You will have 14 days from the date of order confirmation to review your size selection and adjust the size of your order. If we do not hear from you for 14 days, the contract for the shoes will be made with the size you specified when you placed your order. Terms of payment
For our pre-order and pre-order customized products, you are required to pay in advance. This means that we will place your order with the manufacturer only after we have received your payment. There are for all products, the payment options specified in the order. If we do not receive payment for 14 days after the order confirmation, we reserve the right to withdraw from the contract.
Delivery and delivery times
For our pre-order and pre-order customized products, the delivery time from payment is approximately 3 months.
Cancellation policy
Right of withdrawal You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us Intrinsic Brands UG (haftungsbeschränkt), Christinenstr. 16, 10119 Berlin, +49 30 120895050, [email protected] by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier
You must return or hand over the goods to Intrinsic Brands UG (haftungsbeschränkt), Christinenstr. 16, 10119 Berlin, +49 30 120895050, [email protected] without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You shall bear the direct costs of returning the goods. You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Exclusion of the right of withdrawal for pre-order customized products
For our pre-order customized products the right of withdrawal is excluded according to § 312 g Abs. 2 Nr. 1 BGB, because the product is manufactured especially for you and according to your wishes. The warranty right is not affected by this.
End of the cancellation
The following terms and conditions apply to all orders placed on our website. For our Pre-order and Pre-Order-Customized products, the special conditions stated here apply. Conclusion of contract
Your order is a contract offer, which is accepted by our order confirmation. For a Pre-Order or a Pre-Order-Customized product (shoes) the following applies: The contract is initially for shoes in the size as specified in your order. If you have not yet used the software of our partner Footprint Technologies to measure your feet, we will contact you by e-mail so that you can carry out this process. You will have 14 days from the date of order confirmation to review your size selection and adjust the size of your order. If we do not hear from you for 14 days, the contract for the shoes will be made with the size you specified when you placed your order. Terms of payment
For our pre-order and pre-order customized products, you are required to pay in advance. This means that we will place your order with the manufacturer only after we have received your payment. There are for all products, the payment options specified in the order. If we do not receive payment for 14 days after the order confirmation, we reserve the right to withdraw from the contract.
Delivery and delivery times
For our pre-order and pre-order customized products, the delivery time from payment is approximately 3 months.
Cancellation policy
Right of withdrawal You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us Intrinsic Brands UG (haftungsbeschränkt), Christinenstr. 16, 10119 Berlin, +49 30 120895050, [email protected] by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier
You must return or hand over the goods to Intrinsic Brands UG (haftungsbeschränkt), Christinenstr. 16, 10119 Berlin, +49 30 120895050, [email protected] without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You shall bear the direct costs of returning the goods. You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Exclusion of the right of withdrawal for pre-order customized products
For our pre-order customized products the right of withdrawal is excluded according to § 312 g Abs. 2 Nr. 1 BGB, because the product is manufactured especially for you and according to your wishes. The warranty right is not affected by this.
End of the cancellation
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Data Protection and Privacy Policy
This information is for the attention of all visitors to our website, customers and partners and is of importance when we receive data relating to you. Whether or not you are a customer, and whether or not any agreement even exists between us, is irrelevant in this case. By providing you with this information, we aim to make the manner in which we handle your data transparent for you.
1. Data controller
The controller within the legal sense for all data-related issues is the company named in the “Legal notice” section of our website. You can contact one of the company representatives named there or our Data Protection Officer:
Rechtsanwalt Maximilian Conrad
Raabestr. 1
10405 Berlin
Germany
A Data Protection Officer is not bound to management’s instructions. You can also contact him/her by e-mail: [email protected].
2. Procedure and purpose of storage
Your computer sends us your IP address when you use our websites and, depending on the type of use and your computer’s settings, we may store small text files (“cookies”) on your hard drive. We create these files to improve the function of our website for you. It is a sort of short-term memory on your browser.
We also create text files on our system that may contain the following information about you: The type and version of your browser, the operating system used, the URL of the website from which you came to ours, the name of your computer and the time (“log files”). The log files cannot be directly linked to specific individuals. We do not combine this data with cookies or IP addresses. However, we reserve the right to evaluate this data retroactively in individual cases where we have specific indications that such data is being used unlawfully. The log files help us to understand on what types of computer our websites have to function properly and at what times our websites are visited more (or less) frequently. With the information provided by these files, we can adjust our website structure, servers and database systems accordingly.
If you set up a user account with us or enter into a contract with us as a customer (e.g. goods order, newsletter subscription), we create a customer account in our system. This includes the master data provided by you, your order details and, where necessary, your accounting details (“customer data”). We store and process this data, because we would otherwise not be able to perform the contract with you.
If you send us a job application, we will use all of the information provided on it to process your application. If your application is rejected, your data will be deleted six months after notification of this rejection, unless you have given us prior permission to contact you again. If you are employed by our company, your application documents, master data, accounting data and insurance data will be stored for the purpose of performing the employment relationship and forwarded to the partner companies listed below to the extent that such is necessary to safeguard the legitimate interests of the employer.
3. Forwarding the data to third parties
We do not process all of your data by ourselves, but use the programs and services of other companies (“tools”). We will change the tools we use from time to time, where it makes sense to do so for legal, technical or economic reasons.
We currently use the following tools for the management and provision of data (particularly customer data, IP addresses, cookies and log files):
GOOGLE ANALYTICS (RECORDS NUMBER OF VISITORS TO THE WEBSITE)
AMAZON WEB SERVICES (WEBSITE OPERATION, SERVER LOCATION)
MAILCHIMP (CONTACT DATA, EMAILS TO LARGE GROUPS)
WEBFLOW (CONTACT DATA, EMAILS TO LARGE GROUPS)
STRIPE (PAYMENT PROCESSING)
CLICKY (RECORDS NUMBER OF VISITORS TO THE WEBSITE)
If you do not consent to the use of these tools, we may no longer be able to perform contracts concluded between us, or may have to switch to solutions that are less convenient for you. We will only forward your data to providers or storage locations in countries outside the European Union to the extent that such is necessary to process orders and perform contracts.
4. Deletion periods
We will retain your data until such time as the order has been completed or the statutory retention periods have expired. These are defined, in particular, in Section 27 HGB (German Commercial Code), where the retention periods for business documents are regulated.
5. Information
You have the statutory right to request information on the data stored by us at any time. In spite of our endeavors to ensure that data is correct and up-to-date, should we have stored incorrect data relating to you, we will correct said data as quickly as possible at your request. Where you have given your consent to data processing, you may withdraw it at any time with effect for the future.
6. Supervisory authority
If you feel that we have failed to meet our obligation to inform, you have the right to lodge a complaint with a supervisory authority (e.g. the Data Protection Officer of a German Federal State).
7. Voluntary provision of data
You are not obligated to provide us with your data. You may, therefore, refuse to have your IP address saved. In order to conclude and perform contracts between you and us, the processing of your data in the scope described above is, however, necessary. If you withdraw your consent to data processing, this shall render performance on our part impossible, although this shall not release you from your obligation to perform. (For this reason, you may not object to the storage of your customer data in the above-mentioned management systems until such time as the contractual relationship has ended).
8. Alternative purpose
If we intend to process your data further for a purpose other than that for which you made the data available to us, we shall provide you with specific information on this alternative purpose and the reason why we intend to use your data for it. You may withdraw your consent to further processing at any time.
Data Protection and Privacy Policy
This information is for the attention of all visitors to our website, customers and partners and is of importance when we receive data relating to you. Whether or not you are a customer, and whether or not any agreement even exists between us, is irrelevant in this case. By providing you with this information, we aim to make the manner in which we handle your data transparent for you.
1. Data controller
The controller within the legal sense for all data-related issues is the company named in the “Legal notice” section of our website. You can contact one of the company representatives named there or our Data Protection Officer:
Rechtsanwalt Maximilian Conrad
Raabestr. 1
10405 Berlin
Germany
A Data Protection Officer is not bound to management’s instructions. You can also contact him/her by e-mail: [email protected].
2. Procedure and purpose of storage
Your computer sends us your IP address when you use our websites and, depending on the type of use and your computer’s settings, we may store small text files (“cookies”) on your hard drive. We create these files to improve the function of our website for you. It is a sort of short-term memory on your browser.
We also create text files on our system that may contain the following information about you: The type and version of your browser, the operating system used, the URL of the website from which you came to ours, the name of your computer and the time (“log files”). The log files cannot be directly linked to specific individuals. We do not combine this data with cookies or IP addresses. However, we reserve the right to evaluate this data retroactively in individual cases where we have specific indications that such data is being used unlawfully. The log files help us to understand on what types of computer our websites have to function properly and at what times our websites are visited more (or less) frequently. With the information provided by these files, we can adjust our website structure, servers and database systems accordingly.
If you set up a user account with us or enter into a contract with us as a customer (e.g. goods order, newsletter subscription), we create a customer account in our system. This includes the master data provided by you, your order details and, where necessary, your accounting details (“customer data”). We store and process this data, because we would otherwise not be able to perform the contract with you.
If you send us a job application, we will use all of the information provided on it to process your application. If your application is rejected, your data will be deleted six months after notification of this rejection, unless you have given us prior permission to contact you again. If you are employed by our company, your application documents, master data, accounting data and insurance data will be stored for the purpose of performing the employment relationship and forwarded to the partner companies listed below to the extent that such is necessary to safeguard the legitimate interests of the employer.
3. Forwarding the data to third parties
We do not process all of your data by ourselves, but use the programs and services of other companies (“tools”). We will change the tools we use from time to time, where it makes sense to do so for legal, technical or economic reasons.
We currently use the following tools for the management and provision of data (particularly customer data, IP addresses, cookies and log files):
GOOGLE ANALYTICS (RECORDS NUMBER OF VISITORS TO THE WEBSITE)
AMAZON WEB SERVICES (WEBSITE OPERATION, SERVER LOCATION)
MAILCHIMP (CONTACT DATA, EMAILS TO LARGE GROUPS)
WEBFLOW (CONTACT DATA, EMAILS TO LARGE GROUPS)
STRIPE (PAYMENT PROCESSING)
CLICKY (RECORDS NUMBER OF VISITORS TO THE WEBSITE)
If you do not consent to the use of these tools, we may no longer be able to perform contracts concluded between us, or may have to switch to solutions that are less convenient for you. We will only forward your data to providers or storage locations in countries outside the European Union to the extent that such is necessary to process orders and perform contracts.
4. Deletion periods
We will retain your data until such time as the order has been completed or the statutory retention periods have expired. These are defined, in particular, in Section 27 HGB (German Commercial Code), where the retention periods for business documents are regulated.
5. Information
You have the statutory right to request information on the data stored by us at any time. In spite of our endeavors to ensure that data is correct and up-to-date, should we have stored incorrect data relating to you, we will correct said data as quickly as possible at your request. Where you have given your consent to data processing, you may withdraw it at any time with effect for the future.
6. Supervisory authority
If you feel that we have failed to meet our obligation to inform, you have the right to lodge a complaint with a supervisory authority (e.g. the Data Protection Officer of a German Federal State).
7. Voluntary provision of data
You are not obligated to provide us with your data. You may, therefore, refuse to have your IP address saved. In order to conclude and perform contracts between you and us, the processing of your data in the scope described above is, however, necessary. If you withdraw your consent to data processing, this shall render performance on our part impossible, although this shall not release you from your obligation to perform. (For this reason, you may not object to the storage of your customer data in the above-mentioned management systems until such time as the contractual relationship has ended).
8. Alternative purpose
If we intend to process your data further for a purpose other than that for which you made the data available to us, we shall provide you with specific information on this alternative purpose and the reason why we intend to use your data for it. You may withdraw your consent to further processing at any time.